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Terms and Conditions

 

Last updated: May 16th 2025

Welcome to EasyKitchenLab (“we,” “us,” or “our”). By accessing or using our website www.easykitchenlab.com and purchasing products from our online store, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.
 

1. Introduction

Hoxcom LTD is a company registered inn United Kingdom, with registered address at 71-75 Shelton Street, Covent garden, London, WC2H 9JQ, and contact email [email protected]. These Terms govern your use of our website and the purchase of kitchen utensils and related products from us.
By placing an order, you confirm that you accept these Terms and agree to comply with them.
 

2. Products and Availability

We offer kitchen utensils and related products as described on our website. We make every effort to display accurate product information, but colors, sizes, and specifications may vary slightly due to manufacturing or display differences.
All products are subject to availability. We reserve the right to modify product details, prices, and availability without prior notice.
 

3. Pricing and Payment

Prices are displayed in US dollars and include applicable sales tax unless otherwise stated.
We accept the following payment methods: Credit cards, PayPal, and Stripe.
Payment must be completed before order processing.
 

4. Shipping and Delivery

We ship products within the United States. The shipping is free.
Estimated delivery times are 8-15 days, and are provided at checkout, but are not guaranteed. We are not liable for delays caused by carriers or events beyond our control.
In case of loss or damage to products, our rules for return and refund apply.
 

5. Returns, Refunds, and Cancellations

To exercise your right to return the products:
   • Notify us by email at [email protected] within 7 days, and provide picture(s) to show the inconsistency with the original order, or the damage, and after we confirm the validity of you claim
   • Return the product in its original, unused condition.
You are responsible for return shipping costs unless the product is defective or incorrectly supplied.
Refunds will be processed within 7 days of receipt of the returned product.
Please note that personalized or custom-made products may not be eligible for return unless faulty.
 

6. Limitation of Liability

To the fullest extent permitted by law, Hoxcom LTD shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our products or website.
Our total liability for any claim related to products sold is limited to the purchase price paid.
 

7. Intellectual Property

All content on our website, including text, images, logos, and product designs, is owned by Hoxcom LTD or its licensors.
You may not reproduce, distribute, or use any content without our prior written consent.
 

8. Customer Obligations

You agree to provide accurate and complete information when placing orders.
You must not use our website for unlawful or fraudulent activities.
 

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Kingdom.
Any disputes arising under these Terms shall be resolved in the courts located in United Kingdom.
California residents may also seek dispute resolution through the California Online Dispute Resolution platform.
 

10. Amendments to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date.
Your continued use of our website after changes constitutes acceptance of the new Terms.
 

11. Privacy and Data Protection

11.1 Compliance with CCPA and CalOPPA (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).
   • Your Rights: You may request access to, deletion of, or opt-out of the sale of your personal information.
   • Information We Collect: We collect personal information such as your name, address, email, payment details, and browsing behavior to fulfill orders and improve our services.
   • How to Exercise Your Rights: Contact us at [email protected] or find out via the “Your California Privacy Rights” link.
   • Privacy Policy: Our detailed Privacy Policy, explains how we collect, use, and protect your data.
 

11.2 General Data Use

We collect and use personal data to process orders, communicate with you, and comply with legal obligations.
We do not sell your personal information to third parties.
 

11.3 Security and Retention

We implement reasonable security measures to protect your data.
Personal data is retained only as long as necessary for business and legal purposes.
 

11.4 Third-Party Services

We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) who comply with applicable privacy laws.
 

12. Special Notice for California Digital Goods (If Applicable)

If you offer any digital goods or downloadable content to California consumers, please note that under California law AB 2426, terms like “buy” or “purchase” must clarify whether the transaction is a transfer of ownership or a license.
Since we sell physical kitchen utensils, this does not apply to our products.
 

If you have any questions about these Terms or our practices, please contact us at:
HOXCOM LTD
71-75 Shelton Street, Covent garden, London, WC2H 9JQ
Email: [email protected]
 

Thank you for shopping with us!