Privacy Policy for Easy Kitchen Lab website
1. Introduction
At Easy Kitchen Lab ( “we”, “our”, “us”, or EasyKitchenLab ) we are committed to safeguarding the privacy and security of our customer's personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding this information, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Personal Information We Collect
We may collect the following personal information when you interact with our website or make a purchase:
• Contact Information: Name, mailing address, email address, and phone number.
• Payment Information: Credit card details and billing address.
• Transaction Details: Purchase history and details of products purchased.
• Account Information: Username and password for account creation.
• Device Information: IP address, browser type, and operating system.
3. How We Collect Personal Information
We collect personal information through various methods, including:
• Direct Interactions: When you place an order, create an account, subscribe to our newsletter, or contact customer service.
• Automated Technologies: As you navigate our website, certain technical data is collected through cookies and similar technologies.
4. Use of Personal Information
Your personal information is used for the following purposes:
• Order Processing: To process and fulfill your orders, including sending confirmations and updates.
• Customer Support: To respond to your inquiries and provide assistance.
• Marketing Communications: To send promotional materials, special offers, and newsletters, if you have opted in.
• Website Improvement: To analyze website usage and enhance user experience.
• Legal Compliance: To comply with legal obligations and prevent fraudulent activities.
5. Sharing of Personal Information
We do not sell or rent your personal information. However, we may share it with:
• Service Providers: Third-party companies that perform services on our behalf, such as payment processing and shipping.
• Legal Authorities: When required by law or to protect our rights and safety.
6. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by:
- FACEBOOK – https://www.facebook.com/settings/?tab=ads
- GOOGLE – https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
7. Minors
This Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
8. International Data Transfers
As a dropshipping business, some of your personal information may be transferred to and processed in countries outside of Canada. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.
10. Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
11. Your Rights
Under PIPEDA, you have the right to:
• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Withdraw consent for the use of your information, subject to legal or contractual restrictions.
12. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. We collect so-called Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
You can control cookie preferences through your browser settings.
13. Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
15. Contact Us
For questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Hoxcom LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
By using our website and services, you consent to the terms outlined in this Privacy Policy.
The version of this Policy is effective July 1st, 2024.